Faulty purchase: claim under warranty
CHF 79final priceDelivered within 2 working days
Order · CHF 79A faulty appliance, piece of furniture or vehicle, and the seller passes the buck? We check your warranty rights and write the formal notice.
What's included
- Analysis of the legal and contractual warranty
- Choice of the best claim: repair, replacement, price reduction or cancellation
- Formal notice to the seller, ready to send
What we need
The invoice or receipt, the warranty terms and photos of the defect.
Good to know
The defect must be reported to the seller as soon as it is discovered (art. 201 CO). For new goods bought by a consumer, the two-year limit cannot be shortened (art. 210 CO).