Question 1

What does the subscription cover?

Accepted Answer

Drafting and reviewing contracts, resolving disputes, explaining your procedures (employment law, T&Cs, FADP, amicable debt collection, commercial leases), quick questions answered in writing and a call or video briefing for every matter. Exceptional matters (fundraising, court litigation, restructuring) are not included. We refer you to a specialised lawyer.

Question 2

What's the difference between a quick question and a matter?

Accepted Answer

No grey area: here is exactly what counts as a quick question and what counts as a matter.

Quick question (10 per month on Essential, 30 on Growth) : One precise question, a written answer of a few lines. About 15 minutes of work, without reading or drafting a document. Written answer within 48 business hours (24 on Growth). Examples : Is this mention mandatory on my invoice? ; Can I ask for a 50% deposit? ; What notice period applies to this type of contract?.

Matter (5 per month on Essential, 12 on Growth) : A complete piece of work with a written deliverable, for one situation and one party. It includes the call or video briefing, the deliverable and one round of corrections. Examples : Draft an employment contract ; Review and correct a sales contract (up to 20 pages) ; Send a formal demand to a customer who does not pay ; Draft your T&Cs or your FADP privacy policy.

When it counts as 2 matters : Two different deliverables (an employment contract and a staff policy) ; Two people or companies involved (two employees, two debtors) ; A document over 20 pages: one extra matter per 20 pages started ; A new topic, once the first matter is delivered.

What does not count on top : Follow-up questions on a delivered matter (for 14 days) ; One round of corrections on the deliverable ; Exchanges and extra documents on the same situation.

Before starting, I confirm in writing what your request counts as. Nothing is deducted without you having seen it.

Question 3

Can I cancel anytime?

Accepted Answer

Yes, no commitment and no justification needed: cancellation takes effect at the end of the month already paid. You can also pause your subscription for up to 2 months a year. Your price stays locked as long as you stay subscribed without interruption, even if our rates rise for new customers.

Question 4

Can I talk to someone on the phone?

Accepted Answer

Yes. For every matter you get a call or video briefing by appointment (15 min on Essential, 30 min on Growth): you explain your situation out loud. The answer and documents then stay in writing, which leaves you a record in case of a dispute or an inspection.

Question 5

What if I have more matters than my plan allows?

Accepted Answer

Each extra matter is billed at CHF 79, fixed price, never hourly. If you go over your quick questions for the month, the question is handled the following month or, if you prefer an immediate answer, counted as a matter. You can also change plan at any time.

Question 6

Is Thrax Legal a law firm?

Accepted Answer

No. I'm a law student, with several years of law firm experience in legal research and drafting: the on-demand legal service model. Every case gets real research before I handle it, never live improvisation. For contentious matters or complex transactions, I refer you to a lawyer registered with a Swiss cantonal bar.

Question 7

Do you offer this service across all of Switzerland?

Accepted Answer

The service is designed for freelancers and SMEs in French-speaking Switzerland, but the site is available in French, German, English and Italian.

Your outsourced legal service, at a fixed price.

Thrax Legal, simply explained.

An on-demand legal service, not a law firm

Two plans for your SME

No surprises

A human on the line

Pause whenever you want

How it works

Choose your plan

Describe your need

We handle it

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What the subscription covers

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