Cancelled or delayed flight: compensation

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Cancellation, overbooking, long delay: you may be entitled to EUR 250 to 600 per passenger. We check your entitlement and write the claim, without taking a percentage.

What's included

  • Check of entitlement and amount
  • Claim to the airline, ready to send
  • Next steps if refused

What we need

The booking, boarding pass and what the airline told you.

Good to know

The EU air passenger rights regulation also applies in Switzerland, notably to flights departing from Swiss airports. Extraordinary circumstances (weather, air traffic control strike) can rule out compensation.

Frequently asked questions

Cancelled or delayed flight: compensation

CHF 59 final price

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